When you have placed order for prints to be delivered in a certain format, you need to take certain steps to ensure that you do not open and find that the products are damaged. This is something that most online retailers talk about, but something that many customers do not pay heed to. But the right steps will save you heartache and help you return to a damaged good without having to pay for it.
Pictures in proper casing
Many printing services often do not offer framed prints for delivery. However the services that do offer picture framing Melbourne also take additional pains to ensure that the goods reach the customers in a damage free condition. Usually framed picture and print providers take a premium fee from customers to provide careful packaging for the goods and even have insurance coverage that promise damage free goods to the customers.
Follow the receipt instructions
Customers need to ensure that they read the terms and conditions carefully at the time of ordering delicate goods like framed pictures from picture framers. Usually these services have a defined product packaging and delivery mode that ensures that minimal risks exist for goods to be damaged in transit. Besides charging customers for a premier packaging and insurance, they also provide instructions to customers on how they should inspect and check the goods received before signing the consent form that comes with the delivery man. Most sites issue explicit terms and instructions to customers on how they need to inspect the package or box as well as open and check the product inside. This needs to be done so that one is satisfied about the quality of the packaging and form in which they have received the frames. Read this article if you are looking for picture framers.
Return and exchange terms
It is necessary to review and understand the terms and conditions of a framing service before placing an order at their online retail outlet. For instance, a framed picture can be returned to the delivery man if the package is found damaged or the product inside is not in the right state; however, if the frame or the print is not as one expected, the terms of return or exchange tends to be different. In such cases, most services require customers to write into the customer support department and then send back the product once their complaint is registered. In such cases customers need to bear the cost of sending back the package and are compensated when they are paid back for the product or they are sent another version of the print or frame as desired.Top